What is emotional Intelligence (EQ) and what role does this play in the workplace.
emotional Intelligence is defined as the ability to understand and manage one’s emotions, as well those of others. The four core competencies of emotional intelligence are self-awareness or self-management; social awareness, or social skills; and relationship management.
People with high EQ tend to be more sensitive to their own feelings as well as those of others. They are also more diplomatic, agile, and empathetic. In this rapidly changing world, “emotional fit” is a key organizational capability that will help organizations adapt, recover, and thrive in a post Covid world, with its remote working, flexible work schemes and a growing desire for meaning and purpose, as well as the rise in the experience economy.
Emotional intelligence is key to productivity
In the workplace, it is important to build and maintain relationships with colleagues and partners in order to achieve results. People with high emotional intelligence have the ability to create a productive workplace and manage interpersonal relationships effectively.
