6. Emotional Intelligence
Being emotionally intelligent is about understanding people and their surroundings. You can then navigate situations, control behaviour and make personal decisions.
This is a critical soft skill to possess, especially if you are a manager, supervisor or leader. It will help you create a positive and dynamic work environment where humans and machines can coexist.
7. Technology Systems Analysis
Systems analysis is primarily concerned with troubleshooting and redesigning of existing systems. This skill is crucial for maintaining performance levels in companies.
The need for technology-savvy professionals will increase as businesses become increasingly dependent on machines and automation. Companies will be in need of people who are able to maintain these systems and prevent operational disruptions.
8. Service orientation
You can be a person who is service-oriented if you anticipate and meet the needs and expectations of others. It is especially useful if you are in a customer-service-related industry.
Service orientation is beneficial to any professional as it allows him or her to anticipate the needs of an client, team, business, etc. You can also offer future solutions and resolve issues that may arise. This will help you and your business to be a step ahead. This is essential in a competitive economy.
9. Negotiation
Social skills are more important now than ever before, as automation, AI, and machines invade the workplace.
Only humans are capable of negotiating – and doing it well. Nevertheless, some occupations have made us retreat into ourselves and allowed our social skills to decline.
Negotiation, along with other soft skills, is expected to be more important as we are required to negotiate and engage in more active roles, whether it be with colleagues, clients or managers.
